Legal
Privacy Policy
Last updated: February 17, 2026
1. Information We Collect
When you create an account, we collect your name, email address, and authentication credentials. When you use our services, we collect itinerary preferences, chat messages with the AI explorer, and location data when you opt into the walking guide feature. We do not sell your personal data.
2. How We Use Your Data
We use your data to provide and improve our services, including generating personalized itineraries, powering the AI chat explorer, and delivering walking guide navigation. Your preferences and history help us create better travel recommendations.
3. Data Storage & Security
All data is stored in AWS EU-Central-1 (Frankfurt, Germany) using encrypted connections. Authentication is managed through AWS Cognito with industry-standard security protocols. We use DynamoDB for data storage with encryption at rest enabled.
4. Third-Party Services
We use the following third-party services to deliver our product: Google Maps API (map rendering), Mapbox GL (walking guide navigation), OpenAI API (itinerary generation), and Google Generative AI (chat explorer). Each service processes only the minimum data necessary for their function.
5. Your Rights (GDPR)
As a user in the European Union, you have the right to access, correct, delete, and export your personal data. You may also restrict processing and object to automated decision-making. To exercise these rights, contact us at privacy@naviraguides.com.
6. Cookies
We use essential cookies required for authentication and session management. We do not use tracking cookies or third-party advertising cookies. If analytics are implemented, we use privacy-friendly solutions that do not require cookie consent.
7. Data Retention
Your account data is retained as long as your account is active. Chat messages and itineraries are stored until you delete them or your account. Upon account deletion, all associated data is removed within 30 days.
8. Contact
For privacy-related questions or to exercise your data rights, contact us at privacy@naviraguides.com.